This week, I was asked during a coaching conversation with an Executive Client, Cynthia, ‘what do I do about the messaging for this situation we are going through?’. She told... read more →
The way you show up as a leader for your people right now, is of huge importance A few days ago I was speaking with a client, Mark, a Director... read more →
Right now we find ourselves as leaders, as people, in a situation that is not of our making. The situation is the situation. We can't change it. In fact, there... read more →
I remember in 2012 when I was invited to be part of the very first public cohort of coaches to be trained and certified in the field of mBraining. I... read more →
I was 23 years old when I landed my first professional leadership role. I was the new Company Accountant, reporting to the CFO in a multinational manufacturing company, with my... read more →
‘I want to make a real difference.’ ‘I want to have more influence.’ ‘I want to make an impact.’ When I’m out working with leaders, these are the statements I... read more →
‘Leaders don’t create followers, they create more leaders.’ Tom Peters I was coaching one of my favourite executive clients, Elizabeth, last week. She’s smart, dedicated, talented, a strategic thinker, great... read more →
When I was a middle manager working for a large telecommunications company, I remember attending the Kick-off presentation for a major organisational change program that would ‘elevate’ the end-to-end customer... read more →
A few years ago, I was coaching Jennifer, an executive from a large Sydney property group. She came into one of our coaching sessions really excited because a new CEO... read more →
I remember my first big speaking gig, 8 years ago. What a disaster. Closing speaker at the Sales Leadership conference for a big brand. I prepped for weeks. Two days... read more →
How long is it since you did some self-reflection? I don't mean surface reflection; how did I go today reflection. I mean deep soul searching, gut-wrenching, heartbreaking, get to the... read more →
We all know that customer experience is key. It has an impact on whether a customer will return, how they feel about their experience, what they'll tell others. That word... read more →
It's very easy as a leader to believe that you have complete responsibility for making everything just right. Perfect. Easy for everybody else in your team to be able to perform... read more →
There's so much focus on the importance of being an authentic leader, of integrity in leadership, of humility in leadership, of vulnerability in leadership. It can seem incredibly complicated to... read more →
If you want your people to lead, then you need to allow them to lead. In the last 24 hours I've had a number of clients with the same concerns.... read more →
