Certificate IV in Workplace and Business Coaching


Sydney, Canberra, Melbourne, Brisbane, Adelaide

The Certificate IV in Workplace and Business Coaching (10834NAT) provides you with all the core skills to have coaching conversations with individuals and your team in the workplace.

Almost every conversation in the workplace is an opportunity to coach. From ‘have you got a minute?’, to feedback, to performance reviews, team meetings and much more. This program will equip you to have coaching conversations all day every day.

We offer programs in Sydney, Brisbane, Melbourne, Adelaide and Canberra as well as flexible online options and tailored in-house programs.

So if you want to develop a coaching approach as a leader, become an accredited coach or pursue a career as a professional coach we can support you.

Who is this program for?

Do you want to develop yourself and your people, create accountability and tap into discretionary effort with competence and confidence? This program is designed for you.

People who will benefit from this program include:

  • People who are looking for coaching skills to coach in the workplace and even to start your own coaching business
  • People who are ‘doing coaching already’ in the workplace or have had exposure or people tell them that they are a great coach – and you want to get recognised for that.
  • Experienced consultants or coaches who want to add coaching tools and frameworks and a qualification to their portfolio.
  • Managers or individuals who want to coach their team or the people around them.
  • Coaches who want to upgrade their existing qualifications or upgrade ‘certificates’ that they have received to a government accredited qualification.
  • People who are wanting to explore coaching for personal or career advancement purposes.
  • L&D or HR practitioners or leaders who want to lead a group to achieve their coaching qualifications to be coaching the workplace and want a straightforward, cost-effective way to do that

After achieving the Certificate IV in Workplace & Business Coaching (10834NAT) you will be able to:

Just some of the skills you’ll develop during this program:

  • How to ask better questions and start “really” listening
  • Learn to Coach people through change and conflict
  • Encourage the ‘gift’ of feedback and have better conversations about taking action
  • Move from a telling and directing approach to an approach that engages and encourages contribution from others
  • How to gain time by having more effective conversations, developing and leading your team, and creating more opportunities for delegation
  • Build more effective relationships with your peers, customers and stakeholders
  • You will identify learning styles in others in order to enhance communicate between you
  • Set goals, coach yourself and your team for higher performance
  • How to have successful performance management conversations, and create accountability
  • Learn to align team values and vision to organisational strategy
  • Use a whole range of coaching tools in different workplace scenarios

Have a Question? – Watch our FAQ Videos
Upcoming Dates:

Stacey offers a brilliant Cert IV Workplace and Business Coaching course, which I attended last week. Her course was highly engaging and practical, her knowledge of the topic vast, and her very special capacity to connect with participants greatly appreciated

Dr Jan Anderson-Muir, Talent & Leadership Design, Australian Public Service Commission

Stacey’s delivery was professional, insightful and engaging. I have no hesitation in referring and recommending Stacey to other business professionals or corporate clients interested in on site delivery of leadership tools such as this. Stacey’s leadership back ground and successful coaching career allows her to facilitate on a “knowing level” which I believe allowed us all to go to a deeper level with the course material.

Sally Bartlett, Director at Peoplefusion

Flexible Delivery Options

Flexible Delivery Options

We offer blended learning options across our range of programs and courses. With in-house delivery for organisations using your live case-studies, or as public programs, both face-to-face and online, where you can experience the wealth of experience gained from a diverse group.

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